Last updated: May 2026
At Volcano Casino, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and play at Volcano Casino online.
1. Information We Collect
When you register, play, or use our services, we may collect:
- Personal Information: Name, date of birth, email address, phone number, and residential address.
- Identification Data: Documents for identity verification (KYC) such as passport or ID card.
- Payment Information: Bank card details, e-wallet information (processed securely by third-party providers).
- Technical Data: IP address, browser type, device information, and login times.
- Gaming Data: Your activity, bets placed, and game history at Volcano casino games.
2. How We Use Your Information
We use your data to:
- Create and manage your Volcano casino login account
- Process deposits and withdrawals
- Provide customer support
- Offer personalized bonuses and promotions
- Improve our services and user experience
- Comply with legal and regulatory requirements (including anti-money laundering rules)
- Send important account notifications
3. Sharing Your Information
We may share your data only with:
- Licensed game providers (for game functionality)
- Payment service providers
- Regulatory authorities when legally required
- Professional advisors (lawyers, auditors) under confidentiality agreements
We never sell your personal data to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Volcano Casino uses cookies to:
- Remember your preferences and Volcano casino login details
- Analyze site traffic and improve performance
- Deliver personalized content and offers
You can manage cookie settings through your browser at any time.
5. Data Security
We use advanced security measures including:
- SSL encryption
- Firewalls and secure servers
- Regular security audits
- Strict internal access controls
Your data is stored securely and protected against unauthorized access.
6. Your Rights as a Player
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where applicable
- Object to certain data processing
To exercise these rights, contact our support team.
7. Data Retention
We keep your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. International Data Transfers
Your data may be processed in countries outside Poland. We ensure appropriate safeguards are in place to maintain the same level of protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a notice on the website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via live chat or email at support@volcanocasinopoland.com.